Billing Terms and Conditions

Last Updated: July 22, 2026

Overview

This document explains how payments, billing, and transactions are handled at ShapelyU — what we accept, when payment is taken, how pricing works, and how payment information is kept safe.

1. Accepted Payment Methods

For convenience, we offer multiple secure payment options:

  • American Express
  • Apple Pay
  • Diners Club
  • Google Pay
  • Maestro
  • PayPal
  • Shop Pay
  • Visa
  • Venmo
  • JCB
  • UnionPay

All transactions are processed in United States Dollars (USD).

2. Order Payment Terms

  • Full payment is required at the time of checkout.
  • Orders enter processing only after payment is successfully confirmed.
  • If a payment fails or is declined, the order will not be completed — another payment method can be used instead.

3. Pricing Information

  • All prices on shapelyu.com are listed in USD.
  • Prices may change without prior notice; the price at the time of the order is the price charged.
  • Any applicable taxes and fees are calculated and displayed at checkout before the purchase is completed.

4. Payment Security

Every transaction is protected with secure encryption and processed through trusted payment providers. ShapelyU does not store complete payment details such as full credit card numbers on our systems at any time.

5. Refunds & Billing Issues

  • All refunds are handled according to our Refund Policy.
  • If a billing error, duplicate charge, or unfamiliar transaction appears, contact us immediately at info@shapelyu.com so we can investigate and resolve it quickly.
  • Unauthorized chargebacks may be reviewed and formally disputed with supporting documentation.

6. Fraud Monitoring

To maintain a safe shopping environment for all customers:

  • Orders may be reviewed for unusual or suspicious activity
  • Suspicious transactions may be delayed, canceled, or flagged for verification
  • Additional identity confirmation may be requested when necessary before an order is released

7. Policy Updates

We may update these billing terms periodically. Any changes will be posted on this page with a revised date, and continued use of the website indicates acceptance of the updated terms.

Contact Us

Store Address: 32 South St, Addison New York 14801, United States
Store Email: info@shapelyu.com
Store Phone: +16072346930
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to e-mails within 1-2 business days.