Terms of service

Last Updated: July 22, 2026

Overview

This website is operated by ShapelyU. Throughout the site, the terms "we," "us," and "our" refer to ShapelyU. By visiting shapelyu.com or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the site — browsers, customers, and contributors of content alike. If you do not agree to all of these Terms, you may not access the website or use the Service.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using the Service. A breach of any of these Terms will result in immediate termination of the Service for you.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Content (excluding payment information) may be transferred unencrypted over various networks as part of normal operation.

3. Accuracy of Information

We do our best to ensure that information on this site is accurate, complete, and current, but we are not responsible if it occasionally is not. The material on this site is provided for general information and should not be your sole basis for decisions without consulting more complete sources. We reserve the right to modify the contents of this site at any time, and we have no obligation to update any information. Any reliance on the material is at your own risk.

4. Products & Sizing

Our products are shown as accurately as possible, but display colors vary from screen to screen and slight variations may occur. Sizing guidance on product pages is provided in good faith to help you choose well; individual fit can vary. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, to limit quantities, and to discontinue any product at any time. We do not warrant that the quality of any products or information obtained by you will meet your expectations beyond what is described.

5. Prices & Modifications to Service

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice, and we shall not be liable to you or any third party for any price change, suspension, or discontinuance.

6. Billing & Account Information

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers or resellers, and to limit quantities per person, household, or order. You agree to provide current, complete, and accurate purchase and account information for all orders, and to promptly update it so we can complete transactions and contact you when needed. Full billing details are set out on our Billing Terms and Conditions page.

7. Shipping, Returns & Refunds

Delivery timelines and procedures are governed by our Shipping Policy. Returns, exchanges, and refunds are governed by our Refund Policy. Both policies form part of these Terms of Service.

8. Optional Tools & Third-Party Links

We may provide access to third-party tools that we neither monitor nor control; your use of such tools is entirely at your own risk, "as is," without warranties of any kind. Certain content and services available through our site may include materials from third parties, and links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we carry no liability for third-party materials, websites, products, or services. Please review each third party's policies before engaging in transactions with them.

9. User Comments & Submissions

If you send us submissions — reviews, ideas, suggestions, or other materials — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and otherwise use them in any medium, without obligation to maintain confidentiality, pay compensation, or respond. You agree that your comments will not violate any right of any third party, contain unlawful or objectionable material, or include false information. You are solely responsible for the accuracy of any comments you make.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, or availability. We reserve the right to correct any errors, and to change or update information or cancel affected orders, at any time without prior notice — including after an order has been submitted.

12. Prohibited Uses

In addition to other prohibitions in these Terms, you may not use the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations or laws; to infringe our or others' intellectual property; to harass, abuse, defame, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect the personal information of others; to spam, phish, or scrape; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through it are provided (except as expressly stated by us) "as is" and "as available," without warranties of any kind, express or implied. In no case shall ShapelyU, our directors, employees, affiliates, agents, or suppliers be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products procured through it. Where applicable law does not allow such limitations, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless ShapelyU and our affiliates, partners, employees, and suppliers from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or third-party rights.

15. Severability & Waiver

If any provision of these Terms is found unlawful or unenforceable, it shall be enforced to the fullest extent permitted and severed without affecting the remaining provisions. Our failure to enforce any right or provision shall not constitute a waiver of it.

16. Termination

These Terms are effective until terminated by either you or us. You may terminate them at any time by ceasing to use the site. If in our sole judgment you fail to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

17. Entire Agreement & Governing Law

These Terms, together with the policies referenced within them, constitute the entire agreement between you and ShapelyU regarding the Service. These Terms shall be governed by and construed in accordance with the laws of the State of New York and the applicable federal laws of the United States, without regard to conflict-of-law provisions.

18. Changes to These Terms

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Contact Us

Store Address: 32 South St, Addison New York 14801, United States
Store Email: info@shapelyu.com
Store Phone: +16072346930
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.